The Course Quality Enhancement and Monitoring (CQEM)Process

The Course Quality Enhancement and Monitoring report (CQEM) was introduced for undergraduate courses in June 2012 at the Leadership Conference on 28 June 2012.  This re-aligned process for course development and reporting aims to ensure that course teams are properly formed and defined and that they are afforded the space to properly reflect on issues relating to pedagogic design.  Each course team now meets at least twice each academic year to discuss the issues raised in the Teaching Learning and Assessment strategy (June/July and January/February).


For further information and CQEM documentation please refer to:


UNISTATS is the official government website for comparing UK higher education course data.  It includes official data on each university and college’s satisfaction scores in the National Student Survey, jobs and salaries after study (Destinations of Leavers from Higher Education Institutions, DLHE) and other key information for prospective students. UNISTATS uses Key Information Set (KIS) data that the University supplies on all its courses.  Typical information required and rated by UNISTATS include:

  • Satisfaction with the quality of the course
  • Average salary across the UK after taking a similar course
  • Number of students who go on to work and/or study
  • Employment six months after the course
  • Average annual fee for students from England
  • Typical annual cost of university/college accommodation
  • How the course is taught
  • How the course is assessed
  • Satisfaction with the Students’ Union

UNISTATS allows prospective students and parents to choose a number of similar courses and compare all of the relevant information.

For more information visit –

National Students Survey

The National Student Survey (NSS) is a national survey, which has been conducted by Ipsos MORI annually since 2005. It gathers opinions from mostly final year undergraduates on the quality of their courses. Aimed at current students, the survey asks undergraduates to provide honest feedback on what it has been like to study their course at their institution.

The survey runs across all publicly funded Higher Education Institutions (HEIs) in England, Wales, Northern Ireland, and Scotland. Additionally, Further Education Colleges (FECs) in England and Further Education Institutions (FEIs) in Wales with directly funded Higher Education students are eligible to participate.

The NSS is the opportunity for our students to ‘have their say’ and provide invaluable feedback to the institution and future students that may wish to study the same course.  The survey is widely recognised as a key measure of satisfaction and looks at a range of areas including:The teaching on the course, assessment and feedback, academic support, organisation and management, learning resources, personal development, and overall satisfaction, Students ’ Union (Association or Guild).

Staff should encourage student participation as widely as possible, whilst ensuring impartiality at all times.  The survey is undertaken by all final year students, including those with overseas status.


For more information visit –

Internal questionnaires

The University is very aware that the National Student Survey only gains the student voice at the end of their study period and we use other data collection methods throughout the student’s time with us.

You may well be asked to distribute and collect either Module Evaluation Questionnaires (MEQs) and/or Course Evaluation Questionnaires (CEQs) within your lectures.  It is vitally important that this is undertaken regularly to address any problems that arise, enabling them to be rectified at the earliest opportunity.